Delivery Info
Pre-order items
Delivery times concerning custom/ pre order items will be applicable per product and each specific product page will state if potential delays are to occur as these products are made to order no matter your shipment preference. The additional time requested will be added upon standard delivery times. Once your order is ready to dispatch, we'll use your selected shipping method to ship your order.
We ship Monday through to Saturday. Monday-Friday daily cut off times for same day dispatch are 3pm. Saturday cut off times for same day dispatch is 12pm.
The delivery options we offer for UK Standard / Non Pre-orders are as follows:
|
Standard delivery (Mon-Fri) |
Orders take between 3 to 5 working days to be delivered and are delivered between 8am - 5pm (excluding Bank Holidays). |
FREE above £150.00 / £5.00 orders below |
|
Guaranteed Next Working Day Delivery (Mon-Fri) |
Orders placed before 3pm will be dispatched the same day for a next working day delivery anytime (excluding Weekends & Bank Holidays). |
£11.00 GBP |
|
Guaranteed Saturday Delivery |
Orders placed before 3pm on Friday will be delivered on a Saturday before 1pm. (Excludes Sundays & Bank Holidays). |
£20.00 GBP |
The delivery options we offer for International Standard / Non Pre-orders are as follows:
|
Express International Shipping (2-5 working days) |
Deliveries take 2-5 working days after orders are placed and are delivered between local times 8am - 5pm (excludes Weekends & Bank Holidays). |
£23.00 GBP |
|
Standard International Shipping (3-15 working days) |
Deliveries take 3 to 15 working days after orders are placed and are delivered between local times 8am - 5pm (excludes Weekends & Bank Holidays). |
£16.00 GBP |
EXTRA DELIVERY INFO
We ship orders using Royal Mail, USPS, Fedex, DPD and DHL. All orders require mandatory processing times within our delivery times of one to two business days on standard products for UK deliveries. Once you have successfully placed your order, order processing will automatically begin thirty minutes thereafter. Once processing has begun, orders cannot be changed nor modified.
Shipping confirmation and tracking information is available via email as soon as your order is processed and shipped. We do advise that all orders are placed at least a week in advance to avoid unforeseen delays.
The delivery options we offer for non customised international orders are as follows:
- Express International Shipping (1-7 working days) - Here we will use direct couriers to deliver international goods within one to seven days of placing your order. Depending on your country of origin, our main couriers include UPS, Fedex, DPD, TNT and DHL. Relevant tracking information will be emailed to the recipient once the courier has been booked, giving you a one to two day window to expect your order.
- Standard International Shipping (1-15 working days) - With this service, all international orders will be placed with Royal Mail's International Tracked & Signed™ service which will also offer full end-to-end tracking, signature on delivery and an online delivery confirmation.
Please see our terms and conditions for any extra information regarding our delivery processes.
