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Delivery Info
Pre-order items
Delivery times concerning custom/ pre order items will be applicable per product and each specific product page will state if potential delays are to occur as these products are made to order no matter your shipment preference. The additional time requested will be added upon standard delivery times. Once your order is ready to dispatch, we'll use your selected shipping method to ship your order.
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We dispatch and deliver Monday - Saturday.
Monday - Friday's daily cut off times for same day dispatch are 4pm.
Saturday's cut off time for same day dispatch is 10am.
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UK Standard / Non Pre-orders:
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Standard delivery (Mon-Fri) |
Orders take between 3 to 5 working days to be delivered between 8am - 5pm (excluding public holidays) |
FREE above £150.00 / £5.00 below |
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Next Working Day Delivery by 12 (Mon-Fri) |
Orders placed before 4pm will be dispatched same day for a next working day delivery by 12pm (excluding weekends & public holidays) |
FREE above £500.00 / £11.00 GBP |
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Next Working Day Delivery by 10:30am (Mon-Fri) |
Orders placed before 4pm will be dispatched same day for a next working day delivery by 10:30am (excluding weekends & public holidays) |
£30.00 GBP |
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Saturday Delivery |
Orders placed before 4pm on Friday will be delivered on Saturday (excluding public holidays) |
£20.00 GBP |
| Same Day Delivery |
We offer same day collection from London (extremely limited) and Birmingham. If our Birmingham warehouse is too far for you to travel, we still do offer same day delivery with Royal Mail but the courier fee for this service starts from approximately £130.00 to London Orders must be confirmed and paid in full before 2pm - Monday to Friday Upon our confirmation of stock availability and pickup times, collection orders must be paid in full via bank transfer with government photo I.D shown |
Please contact via email for an accurate quote |
International Standard / Non Pre-orders:
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Express International Shipping |
Orders take 1-2 working days to be delivered between 8am - 5pm local time (excludes weekends & public Holidays) |
FREE above £500.00 / £18.00 GBP below |
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Standard International Shipping |
Orders take 3-7 working days to be delivered between 8am - 5pm local time (excludes weekends & public Holidays) |
FREE above £350.00 / £12.00 GBP |
EXTRA DELIVERY INFO
We ship orders using Royal Mail, DPD, DHL, FEDEX, UPS & TNT. All orders require mandatory processing times within our delivery times of one to two business days on standard products for UK deliveries. Once you have successfully placed your order, order processing will automatically begin thirty minutes thereafter. Once processing has begun, orders cannot be changed nor modified. Delivery addresses cannot be amended without cancelling and replacing a new order.
We are not responsible for any fees (custom fees or taxes) associated with your shipment upon delivery. Customers are also advised to take necessary precautions whilst entering personal and delivery details. We will not be held liable for any incorrect delivery details or shipment addresses, as once orders are sent out there is nothing we can do about any corrections. If in any case an order has been shipped to an incorrect delivery address, the customer will be held accountable for re-delivery charges.
Shipping confirmation and tracking information is available via email as soon as your order is processed and shipped. We do advise that all orders are placed at least a week in advance to avoid unforeseen delays.
Please see our terms and conditions for any extra information regarding our delivery processes.
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