Delivery Info

Pre-order items

Delivery times concerning custom/ pre order items will be applicable per product and each specific product page will state if potential delays are to occur as these products are made to order no matter your shipment preference. The additional time requested will be added upon standard delivery times. Once your order is ready to dispatch, we'll use your selected shipping method to ship your order.

We ship Monday through to Saturday. Monday-Friday daily cut off times for same day dispatch are 4pm. Saturday's cut off time for same day dispatch is 10am.

The delivery options we offer for UK Standard / Non Pre-orders are as follows:

Standard delivery (Mon-Fri)

Orders take between 3 to 5 working days to be delivered between 8am - 5pm (excluding public holidays)

FREE above £150.00 / £5.00 below

Guaranteed Next Working Day Delivery (Mon-Fri)

Orders placed before 4pm will be dispatched same day for a next working day delivery (excluding weekends & public holidays)

£11.00 GBP

Guaranteed Next Working Day Delivery by 10:30am (Mon-Fri)

Orders placed before 4pm will be dispatched same day for a next working day delivery by 10:30am (excluding weekends & public holidays) 

£30.00 GBP 

Guaranteed Saturday Delivery

Orders placed before 4pm on Friday will be delivered on Saturday (excluding public holidays)

£20.00 GBP   

The delivery options we offer for International Standard / Non Pre-orders are as follows:

Express International Shipping (1-2 working days)

Orders take 1-2 working days to be delivered between 8am - 5pm local time (excludes weekends & public Holidays)

£23.00 GBP

Standard International Shipping (3-7 working days)

Orders take 3-7 working days to be delivered between 8am - 5pm local time (excludes weekends & public Holidays)

£16.00 GBP

 

EXTRA DELIVERY INFO 

We ship orders using Royal Mail, USPS, Fedex, DPD and DHL. All orders require mandatory processing times within our delivery times of one to two business days on standard products for UK deliveries. Once you have successfully placed your order, order processing will automatically begin thirty minutes thereafter. Once processing has begun, orders cannot be changed nor modified.

Shipping confirmation and tracking information is available via email as soon as your order is processed and shipped.  We do advise that all orders are placed at least a week in advance to avoid unforeseen delays.

The delivery options we offer for non customised  international orders are as follows:

  • Express International Shipping - Here we will use direct couriers to deliver international goods within one to seven days of placing your order. Depending on your country of origin, our main couriers include UPS, Fedex, DPD, TNT and DHL. Relevant tracking information will be emailed to the recipient once the courier has been booked, giving you a one to two day window to expect your order.
  • Standard International Shipping - With this service, all international orders will be placed with Royal Mail's  International Tracked & Signed™ service which will also offer full end-to-end tracking, signature on delivery and an online delivery confirmation.

Please see our terms and conditions for any extra information regarding our delivery processes.